outbound

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By: Nuance Communications     Published Date: Mar 16, 2010

The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.

Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, access control
    
By: Nuance Communications     Published Date: Jun 17, 2009

The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.

Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
    
By: Nuance Communications     Published Date: May 28, 2010

Register today to view to the webcast Proactive Notifications for Financial Services: Using Automated Customer Communications to Manage Risk and Retain Customers.

Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
    
By: Cisco     Published Date: Dec 04, 2015

Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.

Tags : cisco, zk research, wifi, multigigabit network, networking, wireless
    
By: Genesys     Published Date: Oct 16, 2013

Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute. Explore and compare contact center solutions from today's top vendors and decide which solution is right for you. This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!

Tags : contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools
    
By: Genesys     Published Date: May 10, 2016

This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.

Tags : genesys, frost & sullivan, communication, conversation, proactive, outbound engagement, customer experience, enterprise applications
    
By: Genesys     Published Date: Aug 11, 2016

This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications. Are you ready to lean how?

Tags : outbound engagement strategy, outbound communications, genesys, support costs
    
By: Genesys     Published Date: May 10, 2016

Read the Outbound Engagement Playbook to up your proactive communication game.

Tags : genesys, outbound, playbook, engagement, communication, customers, channels, enterprise applications
    
By: 3D2B Inc     Published Date: Sep 04, 2013

Learn the 4 benefits of how highly-trained B2B telemarketers can increase leads and boost sales by providing your sales team with more qualified and actionable leads.

Tags : b2b, lead gen, b2b telemarketing, telemarketing, outbound marketing, sales
    
By: Clearswift     Published Date: Jun 09, 2008

This white paper provides a comprehensive look at spam; from its early days to where we are today in terms of managing the daily threats.  With a strong policy, education and policy enforcement, and a multi-layer content security solution, organizations can address every kind of threat to its networks and its business; regardless of whether the threats are inbound or outbound.

Tags : clearswift, network security, internet security, web security, anti spam
    
By: Brainshark     Published Date: Oct 16, 2013

Harnessing the combined power of online video, mobile technologies and social media will be crucial to the marketer's success in an increasingly media-rich world.

Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
    
By: Brainshark     Published Date: Oct 16, 2013

Having trouble driving registrations to your live webinar? Maybe it's time for a change. This report explores picking the right webinar strategy for your goals, webinar best practices and technology integration.

Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
    
By: Brainshark     Published Date: Oct 16, 2013

Running low on content for your next campaign? Learn how leading marketers are repurposing existing content and delivering it in a creative, targeted and measurable format that fuels successful lead generation—while also saving time and money.

Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
    
By: Cisco     Published Date: Jun 16, 2014

A Cisco white paper on mitigating email virus attacks

Tags : email security, cisco, email virus, security, inbound and outbound risks, mitigating attacks, anti spam, anti spyware
    
By: Cisco     Published Date: Jun 16, 2014

A Cisco white paper on mitigating email virus attacks

Tags : email security, cisco, email virus, security, inbound and outbound risks, anti spyware, anti virus, internet security
    
By: GrowthIntel     Published Date: Feb 16, 2016

Many B2B companies still select their prospects using static government data such as SIC codes, NAIC codes, and historical financial info. This is like playing Battleships with your sales and marketing budget, lobbing outbound approaches blindly over the wall in the hope of hitting potential buyers. There has to be a better way. Imagine if you could identify every business that could buy from you, and rank them by their likelihood to convert. This ebook shows you how.

Tags : b2b, intel, business practices, decision management, business intelligence, project management, service management, customer experience/engagement
    
By: LeadGenius     Published Date: Sep 13, 2016

You’re building a marketing and sales technology stack. Know what’s coming around the corner.

Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
    
By: LeadGenius     Published Date: Sep 13, 2016

Do your B2B web forms capture all the qualifying data you need from inbound prospects? Neither do ours. That’s why we’ve compiled a PDF guide highlighting the best ways to get all the prospect data you need, without lengthening your forms.

Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
    
By: LeadGenius     Published Date: Sep 13, 2016

The most comprehensive guide to Account Based Marketing to date.

Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
    
By: Cisco     Published Date: Jun 12, 2014

A Cisco white paper on mitigating email virus attacks

Tags : email security, cisco, email virus, security, inbound and outbound risks, anti spam, anti spyware, anti virus
    
By: DataMotion     Published Date: Oct 02, 2008

This white paper focuses on the need to monitor and manage outbound content, discusses the key drivers that are making it necessary and discusses the steps that an organization should take to mitigate the risks it faces from employee use of communication tools. Also included in this document are brief descriptions of the companies that have co-sponsored it.

Tags : certifiedmail, borderware, postini, symantec, workshare, data management, data protection, database security
    
By: Symantec.cloud     Published Date: Aug 10, 2010

This industry report covers the email gateway market. Gartner, Inc. positions Gartner in the Leaders quadrant in its 2010 Magic Quadrant for Secure Email Gateways (anti-spam, anti-virus, outbound content filtering, email encryption, intrusion prevention).

Tags : messagelabs, hosted symantec services, gartner magic quadrant, secure email gateway, anti-spam, anti-virus, email encryption, intrusion prevention
    
By: LeadGenius     Published Date: Dec 22, 2016

Sales Velocity is an excellent Marketing-Sales alignment metric, because it combines high-level KPIs from both departments. In this whiteboard video, Lena Shaw, Director of Marketing & Growth at LeadGenius, shows marketing and sales leaders how to use sales velocity.

Tags : b2b sales, sales velocity, sales alignment, marketing sales alignment, marketing metrics, sales metrics, sales effectiveness, sales productivity
    
By: LeadGenius     Published Date: Dec 22, 2016

Effective Account Based Marketing (ABM) requires messaging to a decision making panel -- meeting the needs and concerns of different players at your target accounts. In this whiteboard video, Ryan Williams, VP of Sales at LeadGenius, illustrated hows marketing and sales leaders can build a foundation for highly-personalized account-based messaging at scale.

Tags : b2b sales, b2b marketing, sales leads, lead targets, lead generation, online marketing, sales pipeline, goal setting
    
By: Interactive Intelligence     Published Date: Feb 14, 2012

Read what companies are doing to make PCC initiatives an integral part of their unified communications and customer retention strategies, from Mathew Erickson, senior product manager for outbound solutions at Interactive Intelligence,

Tags : call center management, call center software
    
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