Web Service Management White Papers

Web Services are software systems designed to support interoperable machine-to-machine interaction over a network. This definition encompasses many different systems, but in common usage the term refers to those services that use SOAP-formatted XML envelopes and have their interfaces described by WSDL. For example, WS-I only recognizes Web services in the context of these specifications.
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By: SuccessFactors     Published Date: Jun 25, 2012

In this paper, we analyze the implications and costs of purchasing and implementing cloud-based software (SaaS) vs. traditional on-premise software. Get your copy now, compliments of SuccessFactors.

Tags : successfactors, saas, on-premise software, analytical applications, business intelligence, web service management, business technology
    
By: Zynapse     Published Date: Nov 08, 2010

A worldwide leader inSpend Management Software solutions: Zycus. Recognized as one of the Top 3 Global Market Leadersin Spend Management Domain by leading analysts and Industry observers

Tags : zynapse, erp projects, unspsc, data information, data management, governance, mdm, master data management, odm, mmdm, material, business intelligence, configuration management, database development, web service management
    
By: ASG Software Solutions     Published Date: May 05, 2010

Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.

Tags : asg, end user, service assurance, ema, it infrastructure, service management, application integration, business integration, business intelligence, web service management, project management
    
By: ASG Software Solutions     Published Date: Feb 23, 2010

Virtualization continues to grow at 20 percent or more per year, but it is not expected to overtake existing physical architectures at least through 2010. This white paper examines the unique challenges of virtualization and offers tips for its successful management alongside IT's physical deployments.

Tags : asg, cmdb, virtualization, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
By: ASG Software Solutions     Published Date: Feb 23, 2010

There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?

Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
By: ASG Software Solutions     Published Date: Nov 09, 2009

Composite applications can provide multiple benefits, such as business agility, better utilization of business software assets through code reuse, development efficiencies, and cost optimization. Once companies are skilled at deploying them, many find that they roll out new applications and integrations faster, while maximizing the value of "tried and true" software components.

Tags : asg, cmdb, bsm, itil, roi, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration, application performance management
    
By: ASG Software Solutions     Published Date: Nov 05, 2009

Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.

Tags : asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
By: NEC     Published Date: Aug 26, 2009

This is a case study which shows how Leicester Theatre Trust (LTT) implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC.

Tags : curve, nec, ltt, unified communications, architecture, service oriented architecture, soa, soc, service oriented communications, web service management, service management
    
By: ASG Software Solutions     Published Date: Aug 04, 2009

Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.

Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, application integration, business intelligence, configuration management, database development, web service management
    
By: ASG Software Solutions     Published Date: Jul 27, 2009

To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.

Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration
    
By: ASG Software Solutions     Published Date: Jul 20, 2009

Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.

Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business activity monitoring, business intelligence, business management, business process automation, enterprise resource planning
    
By: ASG Software Solutions     Published Date: Jul 13, 2009

Enterprise content is growing at an average rate of 200% per year-and the risks of noncompliance are growing even faster. This paper examines the business and technical difficulties of managing content from disparate systems and presents the most viable alternatives for addressing these challenges.

Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business activity monitoring, business analytics, business intelligence, business management, business process automation, application integration
    
By: ASG Software Solutions     Published Date: Jun 09, 2009

Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).

Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration
    
By: ASG Software Solutions     Published Date: Jun 05, 2009

ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.

Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, business activity monitoring, business process automation, business process management, change management, server virtualization, application integration, business intelligence
    
By: ASG Software Solutions     Published Date: Jun 02, 2009

End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.

Tags : asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm
    
By: ASG Software Solutions     Published Date: May 27, 2009

Application management requires visibility from multiple vantage points within the IT enterprise, combined with a centralized information store that pulls the technology pieces of the application puzzle into a coherent whole.

Tags : asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration, application performance management, best practices
    
By: ASG Software Solutions     Published Date: Apr 07, 2009

Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.

Tags : asg, cmdb, bsm, itil, bsm, portfolio optimization, apo, mining tools, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
By: ASG Software Solutions     Published Date: Dec 09, 2008

Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.

Tags : asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application performance management, best practices, business activity monitoring
    
By: ASG Software Solutions     Published Date: Nov 03, 2008

The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM).

Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application integration, application performance management, business activity monitoring, business process automation, business process management, analytical applications
    
By: ASG Software Solutions     Published Date: Oct 16, 2008

Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.

Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation, it value chain, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business process automation, business process management, project management, application integration
    
By: ASG Software Solutions     Published Date: Aug 20, 2008

A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.

Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, business activity monitoring, business process management, system management software, application integration, business intelligence, configuration management, web service management, content management system
    
By: ASG Software Solutions     Published Date: Aug 10, 2008

Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.

Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, business management, business process management, change management, analytical applications, configuration management, database development, web service management
    
By: ASG Software Solutions     Published Date: Aug 09, 2008

ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.

Tags : asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration, application performance management, business activity monitoring
    
By: ASG Software Solutions     Published Date: Aug 08, 2008

Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).

Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, business activity monitoring, business analytics, business intelligence, business management, business process management, enterprise resource planning, enterprise software, application integration
    
By: ASG Software Solutions     Published Date: Jul 29, 2008

Aligning IT and business perspectives requires the ability to create links between configuration information in the CMDB and the business service as experienced by the user. Service Dependency Mapping (SDM) products automate the process of creating and maintaining these links.

Tags : asg, cmdb, bsm, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration, business activity monitoring, business analytics, business integration, business intelligence
    
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